Chief Operating Officer

Job Title: Chief Operating Officer
Reports to: Chief Executive Officer
Salary Range: $130,000-$150,000
Location: San Francisco

About Tawonga

Tawonga’s mission is to provide educational and recreational programs for children, adults and families that foster self-esteem, lifelong friendships and community, connections with nature, commitment to justice, and positive Jewish identity and spirituality. We run programs at our residential campsite next to Yosemite National Park and in the Bay Area, serving over 5,000 people a year.

About Camp Tawonga’s Culture

At Camp Tawonga, we are a caring, collaborative, joyous group of professionals who take great pride in fulfilling our mission and having fun while doing it. We have deep respect for our community, the children and the families who participate in our programs; for nature and the physical world; and for the Jewish value of “tikkun olam” – repairing the world. Our team has taken many different paths to arrive at Tawonga, from growing up as campers at Camp to being brand new to working at a summer camp or even a nonprofit. We are a Jewish organization, and we welcome and are inclusive of all staff and community members, Jewish and non-Jewish alike. We are committed to JEDI (justice, equity, diversity and inclusion) and the ongoing reflection, learning and action required to be aligned with these values and create and sustain a race equity culture.

Equal Opportunity Employer

Camp Tawonga is an Equal Opportunity Employer, values diversity and is committed to being an equitable and inclusive environment for all employees. We are committed to building a team that represents a variety of backgrounds, perspectives and skills, and to hiring people of color, LGBTQ+ individuals and women. All employment is decided on the basis of qualifications, merit and organizational need.

Job Purpose and Description

The Chief Operating Officer (COO) is a key member of Camp Tawonga’s Executive team and serves as a trusted advisor and partner to the Chief Executive Officer (CEO). The COO is charged with leading, managing, and overseeing the overall business performance and functions of the organization. This role is responsible for financial management and oversight, human resources, people and culture, legal/compliance, buildings and grounds and facilities, and IT. The COO will work closely with the CEO, other senior staff, the Board of Directors, and various Committees of the Board of Directors.

Supervisory Responsibilities

Directly supervises the Senior Director of Finance, the HR Manager and Payroll Administrator, and the Buildings and Grounds Manager, who is based at the Camp property in Groveland
Indirectly supervises the Controller, two Staff Accountants, and three Buildings and Grounds technicians based at the Camp property in Groveland; partial indirect supervision of the Executive Assistant/Operations Coordinator for office and SF facility functions

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Finance

Supervise and ensure quality and accuracy of all accounting functions, including budgeting (operating and capital), forecasts, and audits
Ensure accuracy and timely delivery of reports to staff, Board, and other key stakeholders
Lead financial strategy and related business initiatives, including financial models and planning for program expansion and organizational growth
Oversee and ensure appropriate internal controls and policies
Lead, support, and inspire finance team

Human Resources, Organizational Culture

Lead and oversee full employee life cycle (recruitment, hiring, retention, termination)
Collaborate with CEO and other relevant staff on organizational culture initiatives; drive organizational culture improvement
Oversee payroll processing and related payroll functions
Oversee benefits and benefits administration
Manage compensation strategy and annual compensation benchmarking
Manage and drive improvement of HR and organizational policies and practices
Lead and support annual goal setting and evaluation process
Manage employee relations and staff performance issues as necessary
Lead, support, and inspire human resources team
Oversee executive assistant’s work to support employee morale and foster a positive workplace culture through celebrations, in-person gatherings, retreats, staff meetings, and other means
Oversee employee performance and satisfaction tools and programs including but not limited to evaluations, goal setting and professional development

Insurance, Legal, Compliance

Manage and oversee agency’s insurance portfolio, including annual $1M property insurance portfolio
Lead agency’s relationship with insurance broker(s); collaborate and drive agency insurance and risk mitigation strategy
Ensure compliance with applicable local, county, state, and federal laws and regulations, including relevant fees and tax filings
Ensure compliance with applicable local, county, state, and federal employment laws and regulations; ensure staff are aware of key employment compliance obligations
Consult, as necessary, with outside counsel
Serve as the primary point of contact for contracts and contract negotiations
Maintain culture of compliance within organization, including oversight and implementation of staff trainings

Buildings and Grounds, Facilities

Oversee functions and performance of physical San Francisco office
Oversee functions and performance of Camp property and infrastructure
Oversee Buildings and Grounds Crew and their annual projects to maintain and improve camp facilities and infrastructure
Lead Camp-based risk management and mitigation strategies
Supervise and coordinate annual inspections (e.g. insurance, Department of Health, etc.) and annual reporting to government agencies
Work with Senior Director to support land stewardship and forest management strategies
Serve as agency’s primary point of contact with contractors and consultants for capital projects

Information Technology

Define and implement agency technology strategy to support phones, computers, internet and other technological needs in our San Francisco office, Groveland Camp property, and for remote employees
Select and manage outsourced IT vendors
Ensure agency’s technology portfolio is coherent and works to support employees and their productivity
Ensure adequate IT security measures are in place

Board

Attend and support the Senior Director of Finance as they co-lead the Finance Committee (5 times/year)
Partner with Board Treasurer on financial oversight of the organization
Attend and serve as the staff lead on Buildings and Grounds Committee (6-8 times/year)
Attend and present at Board meetings (6 times/year)
Attend and present at Board retreats (2 times/year)
Attend and serve as the staff lead on the Campership Committee (4 times/year)
Partner with CEO to collaborate with the board on leading the organization

Other Responsibilities

Support CEO with strategic and key decision making as necessary
Support with non-finance, agency-wide needs as necessary (e.g. summer bus duty)
Support with incidents as needed

Professional Development

Research and participate in relevant, ongoing, continuous professional development as it pertains to the role and/or business needs (e.g., training materials, coursework, webinars, etc.)

Training, Experience, Skills, and Qualities

Required

Minimum 7 years of relevant non-profit executive experience
Minimum 10 years of experience in operations management or related field
Minimum 5 years of supervisory experience; excellent supervisory skills
Demonstrated experience supporting CEO or equivalent positions; ability to drive improvement
Strong analytical and problem-solving skills
Strong knowledge of HR and compliance landscape
Experience with budgeting and reporting
Excellent verbal and written communication skills in English
Excellent interpersonal skills
Excellent time management skills
Prior experience engaging with Board of Directors
Proven ability to translate technical information into layperson’s terms
Diplomacy, tact, friendliness

Preferred

MBA, MPA, or equivalent advanced degree
SHRM, PHR, or equivalent HR certification
Working knowledge of CA employment law landscape
Non-profit finance experience
Experience with capital construction projects
Experience with facilities management
Experience with small business IT
Experience with residential camping
Experience with people operations and creating organizational culture

Supervision

This position reports to the Chief Executive Officer

Software

This position will heavily use the following types of software:

Microsoft Office/Google Suite
Gmail and Google Calendar
Quickbooks Desktop
Divvy (corporate credit card)
CampMinder (camper/family database)

Physical Demands

The physical demands listed below are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations will be made that enable people with disabilities to perform the essential functions:

Typing, writing, reading, hearing, and speaking
Use of hands and fingers to operate office equipment, especially a computer
Standing, walking, kneeling, and frequent sitting with some lifting up to 30 pounds

Worksite

Tawonga’s year round team currently works mostly remotely with a few days in the SF office per month and frequent trips to our Groveland site, as necessary depending on position

Work Environment

Noise level is moderate

Special Requirements

Willingness to work on evenings, weekends and holidays as needed

Normal Working Hours

Monday through Friday, 9am – 5pm
Some evenings and weekends for board meetings, board retreats, and camp programs

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties and/or responsibilities that are required of the employee for this job. Job duties, responsibilities and activities may change at any time with or without notice based on the needs of Camp Tawonga.

Compensation and Benefits

This is a full-time, exempt, year–round, and benefited position. The pay range for this position is $130,000-$150,000. Camp Tawonga offers a competitive compensation package which includes medical, dental, life insurance, retirement with company match and contribution, and paid sick and vacation leave.

To Apply

To ensure consideration, please submit a resume and cover letter explaining your qualifications for and interest in the position. Send applications to kevin@tawonga.org with, “COO” in the subject line. Applications will be accepted on a rolling basis, and Tawonga is seeking to hire for this position as soon as possible.